Watch the 2-minute walkthrough
The short version
On the web, open Profile Settings → Public profile, fill in your page, switch on Publish and save. In the Sales Coach app, tap the Profile tab. Your QR code is ready to show at the door. Tap it to make it bigger, tap your link to copy it, or tap Share my link.
Why it matters
When a rep knocks, the homeowner sees a stranger. Some won't open the door, and some cancel, because they can't tell who is really standing there.
BeforeNo easy way for a homeowner to check who the rep is or which company sent them.
NowOne scan opens a verified page: the rep's photo, name, title, company, experience and a call button for your office.
Why that helpsHomeowners feel safe opening the door, and your reps start the visit with trust instead of doubt.
Step 1: Publish your page (on the web)
- Click your photo in the dock, choose Profile, then Public profile.
- Add your photo, title, years of experience, service area, strengths, how you work and a short bio. Everything here is what homeowners will see.
- Switch on Publish and click Save public profile.
- Under Your personal link you'll see your link with a Copy button. If it isn't live yet, one line tells you why.
Step 2: Open the Profile tab (in the Sales Coach app)
- Open the Sales Coach app and tap Profile, the last tab.
- Your QR code sits next to your name and company, with a Published badge at the top.
- Tap the code to make it bigger, so it's easy to scan from a step away.
- Below it you'll see your team details, your strengths and the office contact the homeowner can call.
Update the app. The Profile tab needs the latest Sales Coach app. If you don't see it, update the app and open it again.
Step 3: At the door
The homeowner points their phone's camera at your code. Your page opens in their browser, with no app to install.
- Your photo, name and title, with a Verified team member badge for your company.
- Years of experience, service area and languages, and how long you've been on the team.
- Your strengths, how you work and a short bio.
- A button to call your office, if your company phone is set.
Stay in control
- Live only while published. Unpublish your profile and the code stops working right away. In the app, the code turns blurry with a lock.
- Live only while you're on the team. If someone leaves your workspace, their code stops working.
- Replace link. Lost a printed card? On the Profile tab, tap •••, then Replace link, and confirm. The old code stops working and you get a new one.
- Visit links don't change. The per-visit Meet Your Rep link you text before an appointment keeps working as before.
For managers: see the whole team
- Click your photo in the dock, choose Profile, then Team public links under Workspace.
- Each rep with a public profile is listed with their profile status, whether their link is Live, and when it was created or replaced.
- Click Copy link to grab a live link. Owners and admins can click Unpublish to switch a rep's link off.
Who can do what
| Who | Gets a personal link | Team public links | Unpublish a rep |
|---|---|---|---|
| Owners and admins | Yes, with a published profile | View and copy | Yes |
| Managers | Yes, with a published profile | View and copy | No |
| Field reps | Yes, with a published profile and at least one Sales Coach visit assigned | No | Their own profile only |
| Other team members | No | No | Their own profile only |
Troubleshooting
| What you see | Why | Fix |
|---|---|---|
| The QR code is blurry with a lock | Your profile isn't published, so the page wouldn't open. | Publish it in Profile Settings → Public profile, save, then pull down on the Profile tab to refresh. |
| "Personal links are for field reps" | You don't have a Sales Coach visit assigned yet. | Your link appears after your first assigned visit. Ask your office if you think this is wrong. |
| "Save a public profile to get a personal link" | You haven't saved a public profile in this workspace. | Fill in Profile Settings → Public profile and save. |
| The homeowner sees "This page is unavailable" | The profile was unpublished, the link was replaced, or the rep left the team. | Publish again, or share the new link from the Profile tab. |
| No call button on the page or office card | Your company phone isn't set. | Ask an admin to add the company phone in your Email brand kit settings. |
| No Profile tab in the app | The app needs updating. | Update the Sales Coach app and open it again. |
Questions
Do we need to turn it on? No. Every rep who publishes a profile and meets the rules above gets a link.
Does the link change if I change my name? No. The code stays the same. Only Replace link gives you a new code.
Is the personal link private? No. It's meant to be shown and shared. That's why it only works while your profile is published, and why you can replace it at any time.
Can you help us get started? Yes. Contact our support team and we'll walk you through it.